Salesforce Summit Auckland
Tuesday 
November 
3
, 
2026
8:30am
-
4:30pm 
NZDT
NZICC

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12 pm

Welcome and Introductions

Our VP of Product Marketing, Ingrid Wantuch, kicks off the event with a welcome message.

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About
Speakers
Agenda
FAQs
Venue

Experience the #1 Agentic CRM live in Auckland

Tuesday 
3rd 
November
, 
2026


Join us for one groundbreaking day and get inspired by real customer success stories from New Zealand and across the globe.


Explore how humans, agents, and platforms can work together to drive customer success and get hands-on with the latest breakthroughs from Dreamforce 2026.

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Reasons to Join Us

Learn from the Best 

Enterprise AI, meets business reality. Get your biggest AI questions on ROI, governance, and scaling AI agents in production answered.

Get Answers to Your AI Questions

Dive into the key areas that will drive your AI success, including competitive advantage, automation, data readiness, and regulatory compliance.

Leave with a Plan 

Whether you're still exploring or ready to scale, leave with a clear, actionable roadmap for your business.

Learn from brands putting

Salesforce to work

More customers announced soon

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Hear from fellow Agentblazers

Meet the industry leaders and Salesforce experts who will be sharing their insights and expertise, helping you unlock the full potential of agentic AI.

Richard Phillimore-Smith

Country Leader- New Zealand

Salesforce

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Mandy McDonald

EGM Service Delivery and Operations

Xero

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Liz Chatterton

Head of Privacy and Responsible AI

OneNZ

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Aastha Sharma

Security Architect

OneNZ

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Cameron Keats

General Manager Omnichannel & Digital Experience

The Warehouse Group

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James Clifton 

Senior Director- Marketing

Salesforce

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Pouria Asghari

Head of GTM Systems and AI

Halter

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Rachel Koenen

Centre of Excellence Manager - Marketing Automation

Contact Energy

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Bob Haynes

Senior Product Owner, Segmentation & Growth

Contact Energy

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Mitch Cowan

GM Customer Technology

Xero

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Suz Miller

Digital and Data Transformation Executive Director

PwC

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Martine Gibson

Salesforce, Experience and Delivery Director

PwC

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Mikal Todd

Salesforce Architecture & Customer Transformation Partner

PwC

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Lindsay Gervais

Financial Services & Customer Transformation Partner

PwC

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Agenda

Tuesday, 3 November 2026 | NZICC

Agenda subject to change. All times listed in NZST.


Registration is now closed. We cant' wait to see you there

8:30am


Registrations Open


9:00am-9:30am 



Lean Team, Big Ambition: Real Results with Agentic AI

Ambition doesn't wait for headcount. Small businesses are all-in on AI, but agentic tools can feel like more to manage. See real examples that help lean teams focus on what matters.


9:45a.m.-11:00a.m. 

Keynote Theatre


Main Keynote

Experience first-hand the latest breakthroughs from Dreamforce and see exactly how local businesses are evolving into Agentic Enterprises

11:00a.m.-11:30a.m. 

Campground

Morning Tea

Morning Tea 

After the keynote, join us in the Campground for morning tea and fuel up before the day's sessions

11:30a.m.-12:00p.m.

Keynote Theatre

Data 360: Agents Get Smarter. Context Gets Richer

Context is your AI Advantage

Everyone has the same AI. Trusted enterprise context is the advantage. Data 360 gives humans and agents real-time context to win customers, boost AI efficiency and and scale trusted AI anywhere.

Product Featured: Data 360

11:30a.m.-12:00p.m.

Campground Theatre

Marketing Cloud

PwC: From Ambition to Impact - Leading AI Transformation in Aotearoa

Organisations are rethinking how AI can enhance how they operate, compete and create value. In this fireside, PwC leaders and Xero’s Mitch Cowan share candid lessons from New Zealand’s most impactful transformations on leading swiftly, smartly and safely with AI.

12:15p.m.-12:45p.m. 

Keynote Theatre

Closing Keynote

Slack: The Front Door to the Agentic Enterprise

The world needs a new way to work and Slack is it. Slack pays off every investment you've made, turns AI into a team sport, and gives every employee one super agent, Slackbot, to orchestrate it all.

Product Featured: Slack

12:15p.m.-12:45p.m. 

Campground Theatre

Welcome and Introductions

The Foundation for Agentic AI

Teams winning with AI move fast and confidently. Discover what's new across MuleSoft, Informatica, and Agent Fabric to connect systems, prepare data for AI, and govern agents for a real agentic enterprise.

Products Featured: MuleSoft, Informatica and Agent Fabric

12:45p.m.-1:45p.m. 

Campground

Welcome and Introductions

Lunch 

Enjoy a provided lunch and take the opportunity to network or relax in the Campground

1:45p.m.-2:15p.m. 

Keynote Theatre

Welcome and Introductions

Drive Outcomes at Every Customer Touchpoint

See how Agentforce Service unites humans and AI agents to deliver proactive service experiences across every channel. Includes fireside chat with Xero.

Product Featured: Service Cloud

 

1:45p.m.-2:15p.m. 

Campground Theatre

Welcome and Introductions

Build Trust Across Data, Apps, and Agents

Secure your agentic enterprise. Automate data encryption and governance to scale AI safely with built-in trust, privacy, and total visibility across human and agent workflows.

Product Featured: Platform

2:30p.m.-3:00p.m. 

Keynote Theatre

Welcome and Introductions

Marketing: A New Model for Growth

Hear from product leaders and customers on how agentic marketing turns goals into continuous, real-time decisions that drive growth wherever customers discover and decide.

Product Featured: Marketing Cloud

3:15p.m.-4:00p.m. 

Keynote Theatre

Welcome and Introductions

Closing Keynote


4:00p.m.

Welcome and Introductions

Salesforce Summit Auckland Concludes

Multi-track Schedule 

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TRACk 1 

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TRACK 2

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TRACK 3

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Detailed Agenda

Please use the Filter Button on the Top right to filter by stages and interests (tracks)

Check out our video content

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Register Today


This event is intended to be used as a way to build and strengthen business relationships, and is not intended to influence or reward an action or a business decision, nor to obtain any improper advantage. The approximate value of this event is NZD$94.12 (total combined value) per person, which includes light meals and beverages.


The invitation to this event does not allow you to bring an extra guest of your choice. We are committed to high standards of ethical conduct and, by registering for this event, you certify that your attendance complies with all applicable laws, rules, regulations, and government ethics policies of your agency, locality, and/or employer. If the ethics rules of your organisation require you to opt out or pay for the above, Salesforce will make those options available to you. Please note that Salesforce is a government contractor or otherwise considered an interested party in many jurisdictions.


Salesforce reserves the right to limit the total number of registrations allocable to or utilised by any one organisation to five (5) registrations.


Register your interest to attend Salesforce Summit Auckland today. We will send a confirmation of your ticket soon.

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Venue

By Train: Closest station is Te Waihorotiu Station and is a 6 minute walk on Wellesley Street West


By Ferry: Head west along Quay Street from the terminal until the intersection with Hobson Street. Turn left onto Hobson Street and follow it directly to NZICC.


By Bus: Inner-City Routes: Multiple Auckland Transport bus routes run directly along Hobson Street and Nelson Street. 


Regional & Airport Connections: InterCity bus services stop directly at the nearby SkyCity Bus Terminal, which is a brief 2-minute walk from NZICC.


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We can't wait to see you at Agenforce Summit Auckland


 

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Dreamforce Videos

KEYNOTE

Make sure you catch the Dreamforce Keynote.

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PRODUCT KEYNOTE

Learn about our latest Product innovations

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PRODUCT KEYNOTE

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FAQs

Where and when will the event take place?

Salesforce Summit Auckland will occur on Tuesday, 3 November, 2026, 8:30a.m.-4:00p.m. NZDT


New Zealand International Convention Centre

101 Hobson Street

Auckland

https://maps.app.goo.gl/egbfwrQze24pntkMA

Where is Salesforce Summit Auckland within NZICC?

 

Salesforce Summit Auckland will occur within Hall 2, Level 3 of the NZICC.

Can my child attend the event under my adult supervision?

Subject to our prior approval, yes, your child may attend the event under your supervision for the duration of the event. Please email us prior to the event at anzevents@salesforce.com and we will advise of any special information you need to be aware of (such as location of feeding rooms, any service of alcohol to avoid and publicity release requirements).
 

How much does the event cost?

The event is complimentary, excluding parking.

What's included with my registration?

Registration includes access to the Keynote, breakout sessions, Campground, as well as morning tea and a lunch.

Do I need to show identification upon entry to the event?

Yes, you will be required to show a government-issued ID to gain entry into the event. You can present either a physical or digital ID.

When will I receive my e-Ticket?

You will receive your e-ticket via email or SMS (provided you opt-in to receive event updates via your mobile during registration) the morning of the event.


When you arrive at the venue, showing your e-ticket on your mobile device will allow for speedy entry. If you do not have it available or did not receive it, you will still be able to check in.

I still haven't received my e-Ticket. What do I do?

Please check your SPAM folder if you do not receive your e-Ticket. On the day, visit the registration help desk if you are still unable to locate your e-Ticket and they will be happy to help.

What security measures will be in place?

It’s our priority to ensure a safe environment for everyone attending any Salesforce event. Attendees will be required to provide Government issued ID (physical or digital) to gain entry to the event.


If you see something, say something. Call the New Zealand emergency number 111.

What are the emergency and first aid procedures?

Please contact a member event staff who can raise an emergency or first aid response. First aid teams can respond anywhere onsite.

Do Salesforce events have a code of conduct?

We believe our community should be truly open for everyone. As such, we are committed to providing a friendly, safe, and welcoming environment for all, regardless of gender, sexual orientation, disability, ethnicity, or religion.


Our code of conduct outlines our expectations for participant behaviour, as well as the consequences for unacceptable behaviour.


We invite all sponsors, speakers, attendees, media, exhibitors, and other participants to help us realise a safe and positive conference experience for everyone.

© Copyright 2026 Salesforce.com, inc. All rights reserved. Various trademarks held by their respective owners. Salesforce.com, inc. Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

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Hi There, Thank you for registering your interest for Agentforce Summit Auckland 2026. We'll reach out shortly with next steps regarding your ticket. Kind Regards, The Salesforce Team